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Terms of Service

These Terms of Service (“Terms”) govern access to and use of CropWater (the “Service”), provided by [Company legal name] (“CropWater”, “we”, “us”). By creating an account or using the Service, you agree to these Terms.

1. Eligibility

You must be able to form a binding contract to use the Service, and you must provide accurate information when registering an account, farm or field.

2. Account Registration & Authentication

You are responsible for the security of your login credentials and for all activity under your account. Tell us promptly if you suspect unauthorised access. Accounts may be individual or organised under a company with multiple user roles for consultants managing several clients.

3. The Service

CropWater produces irrigation recommendations for irrigated fields and season water budgets with an expected yield for dryland fields, based on soil moisture, weather, forecast and satellite data together with the field configuration you provide. CropWater recommends and schedules irrigation; it does not control, actuate or connect to valves, pumps or any physical irrigation hardware. Recommendations and yield estimates are decision support, not a guarantee of outcome.

4. Farm & Field Data

You own the farm and field data you submit. You grant CropWater a licence to process it solely to provide and improve the Service. We do not sell your farm data.

5. Prohibited Activities

You may not: use the Service unlawfully; attempt to access another user’s or company’s data without authorisation; reverse-engineer or attempt to extract the models or logic behind a recommendation; or interfere with the Service’s normal operation.

6. Intellectual Property

CropWater and its underlying technology, including the methods used to produce a recommendation or yield estimate, are the property of [Company legal name]. These Terms do not grant you any rights to that technology beyond ordinary use of the Service.

7. Third-Party Services

The Service relies on third-party data sources, including weather and satellite imagery providers, and on hardware from soil moisture probe and weather station manufacturers. We are not responsible for the accuracy or availability of third-party data or hardware outside our control.

8. Availability & Changes

We aim to keep the Service available and current but do not guarantee uninterrupted access. Features may be added, changed or removed; we will not describe a feature as available before it has shipped.

9. Disclaimer of Warranties

The Service is provided “as is”. To the extent permitted by law, we disclaim warranties of any kind, express or implied, including fitness for a particular purpose. An irrigation recommendation or yield estimate is an aid to your own judgement, not a substitute for it.

10. Limitation of Liability

To the extent permitted by law, [Company legal name] is not liable for indirect, incidental or consequential loss — including crop loss, yield shortfall or water cost — arising from use of, or reliance on, the Service.

11. Indemnification

You agree to indemnify [Company legal name] against claims arising from your misuse of the Service or breach of these Terms.

12. Termination

You may close your account at any time. We may suspend or terminate accounts that breach these Terms.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of [governing jurisdiction]. Disputes will be resolved in the courts of [jurisdiction], unless otherwise required by law.

14. Miscellaneous

If any provision of these Terms is found unenforceable, the remainder stays in effect. We may update these Terms from time to time; material changes will be noted on this page.

15. Contact Us

Questions about these Terms can be sent to hello@cropwater.co.za.

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